Privacy Policy
Last updated: May 2025
1. Who We Are
Music·Arts·Community Los Angeles (MAC-LA), operated under Levitt Pavilion Los Angeles, is a nonprofit organization dedicated to providing free live music and community programming in Los Angeles, CA. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or interact with our programs.
Our website is mac-la.org. Questions? Contact us at info@mac-la.org.
2. Information We Collect
Information you provide directly
We may collect personal information when you:
- Sign up for our newsletter or mailing list
- Make a donation through our website
- Contact us via email or a contact form
- Register for events or volunteer opportunities
- Apply for artist or vendor opportunities
This may include your name, email address, mailing address, phone number, and payment information (processed securely by our third-party donation processor).
Information collected automatically
When you visit our website we may automatically collect technical data such as your IP address, browser type, operating system, referring URLs, pages visited, and time on site. This helps us understand how visitors use our site and improve our content.
3. How We Use Your Information
We use the information we collect to:
- Send newsletters, event announcements, and program updates (only if you opt in)
- Process donations and issue tax receipts
- Respond to your inquiries and support requests
- Improve our website, programming, and communications
- Comply with legal obligations
- Recognize donors and supporters (with your permission)
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing Your Information
We may share your information only in the following limited circumstances:
- Service providers: We work with trusted vendors who help us operate our programs. These vendors are contractually obligated to handle your data securely and only as directed by us.
- Legal requirements: We may disclose your information if required by law, court order, or government regulation.
- Organizational transfers: If MAC-LA merges with or transfers operations to another nonprofit, your information may be transferred subject to the same privacy commitments.
5. Third-Party Services
Our website and operations rely on the following third-party services:
- Mailchimp — Used to manage our email newsletter list. Mailchimp Privacy Policy
- Levitt Pavilion Donation Portal — Donations are processed through secure.levittlosangeles.org. We do not store your payment information on our servers.
- Google Fonts — Used to display typography on our site. Google Privacy Policy
Payment security: MAC-LA does not collect or store credit card or financial account information. All donations are handled by our secure third-party processor using industry-standard SSL encryption.
6. Cookies & Tracking
Our website may use cookies to improve your browsing experience, remember preferences, and analyze site traffic. You can control or disable cookies through your browser settings at any time. Disabling cookies may affect certain features of our website. We do not use cookies for advertising or cross-site tracking.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Newsletter subscribers may unsubscribe at any time using the link in each email. Donation records are retained in accordance with IRS nonprofit recordkeeping requirements.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Request that we restrict or stop processing your data
To exercise any of these rights, please contact us at info@mac-la.org. We will respond within 30 days.
9. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
Questions, concerns, or requests regarding this Privacy Policy:
- Email: info@mac-la.org
- Mail: MAC-LA / Levitt Pavilion Los Angeles, 1910 W Sunset Blvd #600, Los Angeles, CA 90026